Return Policy

Return Policy

1. General Information

We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help. Please review our return policy below to ensure a smooth return process.

2. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • Time Frame: Returns must be initiated within 10 days of the delivery date.
  • Condition: Items must be in their original condition, unused, unwashed, and with all original tags and packaging intact.

3. How to Initiate a Return

  1. Contact Us: Email us at soggybottom4647@gmail.com to request a return authorization.
  2. Provide Information: Include your order number, reason for return, and any relevant details in your request.
  3. Receive Instructions: We will provide you with return instructions and a return authorization number.

4. Return Shipping

  • Shipping Costs: You will be responsible for the cost of return shipping, unless the return is due to a defective or incorrect item.
  • Shipping Method: Use a trackable shipping service or purchase shipping insurance to ensure the safe return of your item. We are not responsible for items lost or damaged during return shipping.

5. Refunds and Exchanges

  • Refunds: Once your return is received and inspected, we will process your refund and authorize a credit towards another purchase. Please note that shipping fees are non-refundable.
  • Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item after store credit has been issued.

6. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately at soggybottom4647@gmail.com. We will arrange for a replacement or store credit, including any shipping costs.

7. Contact Information

For any questions or concerns regarding our return policy, please contact soggybottom4647@gmail.com

8. Changes to the Return Policy

We reserve the right to update or modify this return policy at any time. Any changes will be posted on this page, and the updated policy will apply to all returns initiated after the update.